Average Score (195 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

195 Ratings

4.8 Average

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  • Byron R.02-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The Noblesville Tom Wood is top notch every time. It is so nice to have a great shop so conveniently located in our area.

    02-10-2025

    Thank you for the solid feedback. It represents standards we want for all our guests; it's a beautiful thing! Still to say, the most important "thing" is our relationship providing "you" with the best service possible. And... thank you again for sharing the opportunity for us to maintain your Tiguan. The privilege is all ours and we appreciate it. Signed Nick Coulbern

  • Johnny R.02-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Phillip S.02-03-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

    Great service, the sales consultant was very informative

    02-04-2025

    Thank you for FREEZING...?... and for the kind words. Mark is a bit of a celebrity around here with a cape of humility that makes him truly unique. I know he'll love and appreciate your comments. Enjoy all the cool features and simplicity of your new ID.4. All our best, Lauren Bailey, New Car Sales Manager

  • Eric R.02-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Milton C.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Yvonne R.02-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Zachary B.01-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

  • Nicholas C.01-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

    Daniel and Lauren went above and beyond to help us Lease our ID4.

    01-30-2025

    Thank you for the kind words, I'll pass them along to Daniel and Lauren. They take a lot of pride in the relationship they build. Signed, James Teaters, Concierge 317428-6936

  • Kristaan K.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Very understanding of the initial stress of purchasing a new to me vehicle, when within 3 weeks it needed to be serviced with issues. Extremely kind and helpful by providing loaner car for a week while they sorted things out.

    01-29-2025

    Kristaan, thank you for the positive remarks about our service department and experience with Steve McGuire, your service advisor. We do our best to be our best with every guest. Glad you're on your way! Nick Coulbern, Service Manager, Tom Wood Volkswagen Noblesville

  • Paul F.01-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Good service, fast

    01-29-2025

    Thank you for the nice comments Paul. I know Steve will appreciate the good words too. Stay safe. Nick Coulbern, Service Manager, Tom Wood Volkswagen Noblesville.