TYPE:ServiceMODEL:TiguanYEAR:2022
Average Score (195 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2019
Communication is key.
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:ServiceMODEL:Golf GTIYEAR:2022
It took 2 hours and 45 minutes for a tire install and alignment. But it was done correctly.
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2021
professional work, very good car service and recommendations by consultant. it was very nice working with BLAKE during the time while my car was serviced.
TYPE:ServiceMODEL:ID.4YEAR:2023
Parts not available to complete the recall service.
TYPE:ServiceMODEL:ID.4YEAR:2023
Great customer service. Helped me understand my coverage
TYPE:ServiceMODEL:TiguanYEAR:2023
setting up appointments is simple however the service options that I chose weren't apparently clear to the service associate so I essentially had to go through the list or menu of options all over again upon arrival. The service area was very clean and the amenities offered to waiting customers were very nice. It would be nice if when making an appointment, they provided you with approximate time to complete service so you could plan on whether or not you wanted to wait for service or simply drop off. This is not clear on site to make appointment and not clearly communicated to me upon arrival for the actual service.