Average Score (195 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

195 Ratings

4.8 Average

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  • David T.12-09-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

  • James T.12-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Brandon D.12-07-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • John S.12-06-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Steve handled everything promptly and kept me up to date on progress

  • Janet G.12-04-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Fantastic service! Personal, efficient, knowledgeable. Steve is the best!

  • Gabriel P.12-02-2024

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Everyone is nice and professional. The only 'negative', which is likely not at the latitude of the local dealership to resolve, is the high interest rate on the lease.

  • Odell W.12-02-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Holli S.12-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Lori O.11-29-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Blake was very helpful. when I dropped off my ID.4 he got me a lyft home. After diagnosing the problem and knowing it would take 2 to 3 days to repair he arranged for a loaner.

  • Arthur S.11-28-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025