TYPE:ServiceMODEL:TiguanYEAR:2018
Average Score (207 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Jetta GLIYEAR:2024
Stellar service. No complaints, everything that was done to my car was completed with professionalism.
08-15-2025
Thank you for the solid review about Steve, your Service Advisor and the Service from Tom Wood Volkswagen Noblesville. We appreciate the business you share with us and selecting us as your VW Dealership of choice. Thank you kindly! Nick Coulbern, Service Manager, Tom Wood Volkswagen Noblesville
TYPE:ServiceMODEL:TaosYEAR:2024
Very professional and prompt. Fully explained everything.
08-15-2025
Thank you for sharing your Service experience with us. It helps to know when we're doing the right things for our guest. Best wishes, see you when you return. Nick Coulbern, Service Manager Tom Wood Volkswagen Noblesville
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2018
After making an appointment when I arrived for my appointment I was told that it would be a 3 hour wait until they could get to my car to change oil only. The reason was because the schedulers had no idea how busy the shop was. I was told they were not in the same building. I could wait 3 hours for my appointment or come again. I left and came back in 3 hours. This is a clear disconnect and it is not acceptable to customers
TYPE:ServiceMODEL:ID.4YEAR:2021
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:SalesMODEL:TaosYEAR:2024
Mike and the financial manager we excellent
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
It went exactly as it should have along with great service that was friendly. Very much appreciated
TYPE:SalesMODEL:ID. BuzzYEAR:2025
Everything was so easy and luxury was their priority
08-05-2025
It was great meeting you and we wish all the best in this new adventure with the VW BUZZ. Fun to drive, all that space and state-of-the-art technology headed for destinations unknown! Thank you for sharing this new chapter of excitement with us. Our best wishes in all the exploring miles to be seen. Lauren Bailey, New Car Sales Manager Tom Wood Volkswagen Noblesville