Average Score (209 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.8 Average

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  • Heath D.09-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Blake was great to work with! Knowing I had a long drive ahead he was able to get me in asap to have my issue resolved. He kept me informed during the visit, wouldn't hesitate to have Blake as my service advisor again!

  • Andy F.09-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Estle S.09-21-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Always consistent great service , Steve always walks me through what extra stuff needs to be done and why.

  • James T.09-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone in the Service Center is friendly when I arrive. It's been several years now that all my vehicle maintenance has been completed in Noblesville. The store is clean, and my service is always completed before it seems like Judge Judy has ruled on the bum who thinks they got a raw deal. I never have time to eat a second package of OERO Mini's. Dang it! They are tasty with my second cup of coffee. I trust these folks with my third Volkswagen to date. Thanks

  • Herdie V.09-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Excellent Service Team with outstanding customer service!

  • Timothy P.09-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Came in for a 10 service and that's what they did. Not sure that deserves more than a 4 if even that. They were paid for what they did

  • Amanda B.09-11-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    It took about 4 hours in the dealership. We did a quick test drive on two cars and then sat at a desk for what I thought was a long time

  • Thomas A.09-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Blake did a great job at check in and progress updates. Dealership is very clean environment with options for waiting areas and refreshments

  • German R.09-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021