Average Score (207 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

207 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Justin K.08-04-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Daniel did a great job explaining everything to me, the process was smooth, and easy.

    08-05-2025

    Dear Justin, we truly do appreciate you choosing Tom Wood Volkswagen Noblesville to join in your adventure to purchase a new Jetta. Super fun to drive and efficient, you have years of miles ahead to enjoy this world class road machine. Thank you from all of us and we look forward to hearing about your adventures. Our best wishes! Stay safe. Lauren Bailey, New Car Sales Manager Tom Wood Volkswagen Noblesville

  • Mary S.08-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Steve greeted us as we entered the service area. He checked our vehicle and..

    08-04-2025

    Thank you for visiting our service facility and for sharing how Steve greeted you. He is a friendly guy, and 100% professional when it comes to taking care of your vehicle. I'll tell Steve about your remarks. Best wishes and safe travels. Nick Coulbern, Service Manager "Proud to have Steve on our staff" Tom Wood Volkswagen Noblesville

  • Lauren B.08-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Deborah L.08-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The staff is always friendly and welcoming. All the details about my appointment were explained in detail and I received texts when finished. All staff members are knowledgeable and answered all of my questions.

    08-04-2025

    It's very helpful to know that we're doing the right things as part of informing you about your service. It makes everything flow easier when you know what we know, and we know what you know. Thank you for visiting and letting us take care of your needs. It's our privilege. Best wishes and safe travels. Nick Coulbern, Service Manager "It's great to know you!" Tom Wood Volkswagen Noblesville

  • Chris P.07-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Blake was very friendly and helpful about my service without be pushy for me to do anything extra. Loved how well they communicated with me and they took great care of me on the car.

    07-31-2025

    Thank you for investing the time to tell Blake your service was tops! We appreciate the opportunity to be part of service family. See you next time! Nick Coulbern, Service Manager "Your VW Store of Choice" Tom Wood Volkswagen Noblesville.

  • Yvonne R.07-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Diana S.07-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Michael G.07-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Justin was awesome fall through on everything. He said he would do and that means a lot to me busy schedule.

  • Theresa W.07-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I was well pleased

  • Alfred G.07-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2025