TYPE:ServiceMODEL:TiguanYEAR:2024
Great experience. Steven was a total class-act.
Average Score (195 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
04-14-2025
Steve is a class act! It comes to him naturally, and added with his many years in our industry it provides the knowledge and experience to support the professionalism he shares one-on-one in the service-lane every day. I'm sure Steve will appreciate your comments; I'll pass them along. "Thank You!" On behalf of all of us in the Service Center, thank you for visiting and sharing your business with us. All my best. Nick Coulbern, Service Manager "Your dealership of choice" Tom Wood Volkswagen Noblesville
TYPE:ServiceMODEL:AtlasYEAR:2024
Amazing service and so prompt throughout!
04-14-2025
Thank you from all of us, it's great to receive a solid review! We appreciate your business and each opportunity to be your trusted automotive team. It makes us proud to know we serve you well. Nick Coulbern, Service Manager "Your VW dealer of choice" Tom Wood Volkswagen Noblesville
TYPE:ServiceMODEL:TiguanYEAR:2022
Terrible experience trying to get a warranty repair completed. I had to pay for a rental car. Had to jump thru hoops to get anywhere. I traded my Tiguan in and will never buy VW again
04-12-2025
Brett, I’m sorry to read these remarks regarding your ownership and service experience with VW. We do our best in every circumstance to achieve results that meet or exceed guest expectation and it’s disappointing when we can’t establish a satisfying outcome. If there’s something more you’d like to discuss, please reach out to me directly. Nick Coulbern, Service Manager Nick_Coulbern@tomwood.com Tom Wood Volkswagen Noblesville
TYPE:ServiceMODEL:PassatYEAR:2018
TYPE:ServiceMODEL:TiguanYEAR:2019
5
04-08-2025
Thank you for the 5-Star acknowledgement. Our team appreciates the kudo's, the relationship it supports, and the trust it builds with every visit. We do love our Volkswagens' and the folk who drive them! Enjoy the drive! Nick Coulbern, Service Manager "Your dealer of choice for great service!" Tom Wood Volkswagen Noblesville
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2018
Justin was great to work with and he communicated every step of the way.
04-07-2025
Your remarks speak to the heart of our goals, and we thank you for communicating your observations. It's just what we want to hear, and I'll tell Justin he got your high marks. We appreciate your visit, and the business you share with us. My regards. Nick Coulbern Service Manager, "at your VW store of choice" Tom Wood Volkswagen Noblesville
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:Golf GTIYEAR:2022
TYPE:ServiceMODEL:JettaYEAR:2019